Terms & Conditions
DojoWell Terms & Conditions

1. Introduction

Welcome to DojoWell. These Terms & Conditions govern your use of our platform, including our website, mobile applications, and any related services (collectively, the “Platform”). By accessing or using our Platform, you acknowledge that you have read, understood, and agree to be bound by these Terms. Please read them carefully.

1.1. Overview of DojoWell and Services

DojoWell is dedicated to promoting wellness and holistic health through a range of products and services. Our offerings include guided wellness programs, mindfulness and meditation content, fitness tracking, personalized health insights, and community engagement features designed to support your overall well-being. In addition, DojoWell may offer coaching services, wellness consultations, and other interactive features to help you achieve your personal health goals.

1.2. Acceptance of Terms

By registering for and using the Platform, you agree to be bound by these Terms & Conditions and any policies referenced herein. If you do not agree to these Terms, please do not use or access the Platform. Your continued use of our services signifies your acceptance of any updates or modifications made to these Terms.

1.3. Changes to Terms

DojoWell reserves the right to modify or update these Terms at any time to reflect changes in our services, legal requirements, or business practices. When we make material changes that affect your rights or obligations, we will provide notice via our Platform, email, or other appropriate methods before the changes take effect. By continuing to use the Platform after the revised Terms become effective, you agree to the updated Terms. It is your responsibility to review these Terms periodically for any modifications.

2. Accessing and Using the Platform

This section outlines the requirements for accessing and using the DojoWell Platform, including who may register, how to maintain the security of your account, and the general rules for engaging with our services.

2.1. Eligibility and Registration

2.2. Account Security and Confidentiality

2.3. General Rules for Use

By using the DojoWell Platform, you agree to abide by these rules and guidelines. Failure to comply with these provisions may result in suspension or termination of your account, at our sole discretion.

3. Products and Services

This section describes the range of products and services offered by DojoWell, the available subscription options, payment processes, and any related benefit sponsor programs. By using our Platform, you acknowledge and agree to the terms governing these offerings.

3.1. Description of Products and Services

DojoWell provides a comprehensive suite of wellness products and services designed to support your physical, mental, and emotional well-being. Our offerings include, but are not limited to:

These products and services are accessible via our website, mobile applications, and other digital platforms operated by DojoWell.

3.2. Subscriptions, Free Trials, and Purchases

3.3. Payment Terms and Billing

3.4. Benefit Sponsor Programs (if applicable)

4. Prohibited Uses

DojoWell is committed to providing a safe, respectful, and secure environment for all users. To ensure this, you agree to refrain from engaging in any activities that undermine the integrity or functionality of our platform, or that could harm other users or third parties. The following provisions outline the types of activities that are strictly prohibited while using the DojoWell Platform.

4.1. Unacceptable Activities

You agree that you will not, and will not attempt to, engage in any activity that may be deemed harmful, disruptive, or unlawful. This includes, but is not limited to:

Any activities not explicitly mentioned above but that are deemed by DojoWell, in its sole discretion, to jeopardize the security or integrity of the Platform or the well-being of its users, are also strictly prohibited.

4.2. User Conduct and Community Standards

DojoWell values a positive, supportive, and respectful community. You agree to adhere to the following standards of conduct when interacting with other users and contributing to the Platform:

DojoWell reserves the right, at its sole discretion, to remove any content, suspend or terminate accounts, or take any other actions deemed necessary to enforce these provisions and maintain the integrity of the Platform.

5. Intellectual Property and Ownership

DojoWell is committed to protecting its intellectual property and respecting the rights of others. By using the DojoWell platform, you acknowledge that all content, trademarks, and proprietary materials are the property of DojoWell or its licensors. Your use of the platform is subject to the following terms regarding intellectual property.

5.1. Copyright and License

5.2. Trademarks

6. Assumption of Risk

By using the DojoWell platform, you acknowledge and accept that participation in wellness activities, including physical, mental, and social wellness practices, carries inherent risks. DojoWell is not a healthcare provider and does not offer medical, psychological, or therapeutic advice. Your use of the platform is voluntary, and you assume full responsibility for your participation in any activities recommended by DojoWell.

6.1. General Assumption of Risk

6.2. Wellness and Physical Activity Disclaimer

7. Warranties and Disclaimers

DojoWell provides wellness-related content, tools, and habit-tracking services to support users in their journey toward personal growth. However, we do not guarantee specific results, health improvements, or personal transformations. By using DojoWell, you acknowledge that any reliance on the platform's content and features is at your own risk.

7.1. “As Is” Provision

7.2. Disclaimer of Warranties

To the fullest extent permitted by law, DojoWell expressly disclaims all warranties, including but not limited to:

7.3. Health and Wellness Disclaimer

8. Limitation of Liability

To the fullest extent permitted by law, DojoWell and its affiliates, officers, employees, contractors, licensors, and partners shall not be held liable for any direct, indirect, incidental, special, consequential, or punitive damages arising out of or related to your use of the DojoWell platform, whether based on warranty, contract, tort, negligence, strict liability, or any other legal theory.

8.1. General Limitation of Liability

8.2. No Liability for Indirect or Incidental Damages

Under no circumstances shall DojoWell be liable for:

8.3. Maximum Liability Cap

If DojoWell is found liable for any damages despite the disclaimers in this section, our total liability shall be limited to the amount you have paid for DojoWell services in the twelve (12) months prior to the claim, or $100 USD, whichever is lower.

8.4. Acknowledgment of Risk by Users

By using DojoWell, you acknowledge and agree that:

This Limitation of Liability applies to the fullest extent permitted by applicable law, and in jurisdictions where such limitations are restricted, our liability shall be limited to the minimum extent required by law.

9. Indemnification

By using DojoWell, you agree to indemnify, defend, and hold harmless DojoWell, its affiliates, officers, employees, contractors, licensors, and partners from and against any claims, damages, losses, liabilities, and expenses (including reasonable attorney’s fees ) arising out of or related to:

9.1. User’s Responsibility for Use

You agree to be responsible for your actions and content within the DojoWell platform, including:

9.2. Liability for Third-Party Claims

You agree to indemnify DojoWell against any third-party claims arising from:

9.3. Defense and Cooperation

9.4. Survival of Indemnification Obligations

This indemnification clause will survive the termination of your account and your use of DojoWell services, continuing to apply to any claim, action, or liability related to your prior use of the platform.

10. Third-Party Terms and Links

10.1. Third-Party Content and Services

10.2. External Links and Integrations

10.3. Third-Party API and Data Sharing

10.4. Liability Disclaimer for Third-Party Services

10.5. Reporting Issues with Third-Party Services

11. Digital Millennium Copyright Act (DMCA) Notice

11.1. Copyright Infringement Policy

11.2. How to File a DMCA Takedown Notice

If you are a copyright owner (or authorized to act on behalf of one) and believe that material on DojoWell infringes your copyright, you must send a written notice containing the following information:

1. Your Contact Information

2. Identification of the Copyrighted Work

3. Identification of the Infringing Material

4. A Statement of Good Faith

5. A Statement of Accuracy and Authorization

6. Your Signature

DMCA Notice Submission

Send your DMCA takedown request to:

Email: helpdesk@dojowell.com

Mailing Address: DojoWell DMCA Agent, Dammam-Saudi Arabia

11.3. Counter-Notification Process (If Your Content is Removed)

Counter-Notification Submission

Send your counter-notice to:

Email: helpdesk@dojowell.com

Mailing Address: DojoWell DMCA Agent, Dammam-Saudi Arabia

Upon receiving a valid counter-notification, DojoWell may restore the removed content, unless the original copyright owner files a lawsuit seeking a court order to keep the content removed.

11.4. Repeat Infringers Policy

11.5. No Legal Advice

11.6. Changes to this Policy

12. Electronic Communications Consent

12.1. Consent to Receive Electronic Communications

By using DojoWell’s platform, you consent to receive electronic communications from us, which may include:

These communications may be sent via email, push notifications, text messages (SMS), in-app messages, or other electronic means.

12.2. Text Messaging (SMS) Communications

By providing your mobile number, you consent to receiving SMS/text messages from DojoWell for:

Standard messaging rates may apply, depending on your carrier and mobile plan.

Opting Out of SMS

You can opt out of receiving SMS messages at any time by:

After opting out, you may still receive essential service-related communications via email.

12.3. Email Communications

DojoWell may send emails related to:

Opting Out of Marketing Emails

You can unsubscribe from marketing emails by:

Even if you opt out of marketing emails, you will still receive important account-related communications.

12.4. Security and Risks of Electronic Communications

While DojoWell takes steps to protect your privacy, electronic communications may not always be 100% secure. There is a risk that:

To protect your personal information, we recommend:

12.5. Requesting Paper Copies

If you require a physical copy of any electronic communication (e.g., Terms & Conditions, Privacy Policy, payment receipts), you may request one by contacting helpdesk@dojowell.com.

12.6. Changes to Communication Preferences

You may update your communication preferences (e.g., opt in/out of marketing messages) at any time by:

We reserve the right to modify or discontinue certain forms of communication at any time, with or without notice, to comply with legal requirements or platform updates.

13. International Use and Export Compliance

13.1. Global Availability of DojoWell Services

DojoWell is designed to be accessible to users worldwide; however, we do not guarantee availability in every country or region. The services, content, and features provided through DojoWell may be subject to local laws, restrictions, and regulatory approvals.

By using DojoWell, you acknowledge that:

You are responsible for ensuring compliance with any local regulations that may apply to your use of DojoWell.

13.2. Export Compliance and Restrictions

DojoWell is subject to export control laws and regulations, including:

By using DojoWell, you agree that you:

If you become aware that you or someone else is using DojoWell in violation of export laws or sanctions, you must immediately discontinue use and notify helpdesk@dojowell.com.

13.3. Compliance with Local Laws

You are solely responsible for ensuring that your use of DojoWell:

If DojoWell determines that your use violates any applicable laws or regulatory restrictions, we reserve the right to:

13.4. Jurisdiction-Specific Terms

Certain regions may have additional legal requirements that impact your use of DojoWell. Please review Supplemental Notices and Regional Disclosures (Section 14) for details on EU, UK, California, and other jurisdiction-specific terms.

13.5. Changes to International Use and Compliance Terms

DojoWell reserves the right to:

If such changes materially impact your ability to use DojoWell, we will notify you via:

If you have questions regarding international use or compliance, contact helpdesk@dojowell.com.

14. Dispute Resolution and Arbitration

This section outlines the procedures for resolving disputes between you and DojoWell, including informal resolution, arbitration requirements, and limitations on class actions.

14.1. Informal Dispute Resolution

DojoWell aims to resolve disputes amicably before resorting to legal action. If you have a concern or disagreement with DojoWell:

1. Contact Us First: You must send a written notice describing the issue in detail to helpdesk@dojowell.com

2. Good-Faith Effort: Both parties will engage in good-faith negotiations for at least 30 days to resolve the matter informally.

3. Proceeding to Arbitration: : If the dispute is not resolved within 30 days, you or DojoWell may initiate arbitration (outlined in Section 14.2).

Failure to engage in informal resolution before initiating arbitration may result in the dismissal of your claim.

14.2. Binding Arbitration

If a dispute cannot be resolved informally, you and DojoWell agree to resolve it exclusively through binding arbitration, rather than in court.

Exceptions:

This arbitration clause does NOT apply if:

14.3. Class Action Waiver

YOU AGREE THAT ALL CLAIMS WILL BE RESOLVED INDIVIDUALLY AND NOT AS PART OF A CLASS OR COLLECTIVE ACTION.

If this class action waiver is found unenforceable, the arbitration agreement (Section 14.2) shall also be void.

14.4. Opt-Out of Arbitration

If you do NOT want to be bound by the arbitration provision in Section 14.2 you may opt out by sending an email to helpdesk@dojowell.com with the following details:

You must submit your opt-out request within 30 days of your first use of DojoWell. If you do not opt out within this time frame, you agree to resolve all disputes through arbitration.

14.5. Enforceability

If any part of this section is found unenforceable:

For legal inquiries, contact helpdesk@dojowell.com.

15. General Provisions

This section outlines the fundamental legal principles that govern the interpretation and enforcement of these Terms & Conditions.

15.1. Assignment

Any unauthorized assignment will be considered null and void

15.2. Notices

All notices will be considered received within 24 hours if sent by email and immediately upon posting if delivered via the app or website.

15.3. Entire Agreement

These Terms & Conditions, along with the Privacy Policy and any other referenced policies constitute the entire agreement between you and DojoWell.

15.4. Severability

If any provision of these Terms is found to be unenforceable or invalid:

15.5. Force Majeure

DojoWell is not responsible for any delay or failure to perform its obligations due to:

If such an event occurs, DojoWell will make reasonable efforts to restore services but is not liable for resulting damages.

15.6. No Waiver

For legal inquiries, you may contact helpdesk@dojowell.com.

16. Contact Information

If you have any questions, concerns, or requests regarding these Terms & Conditions, you can contact DojoWell through the following channels:

16.1. General Inquiries

For general questions about our platform, services, or policies, you can reach us at:

16.2. Legal and Privacy Inquiries

For legal concerns, data privacy questions, or requests related to your rights under applicable laws, please contact:

16.3. Dispute Resolution and Arbitration Requests

If you have a dispute or wish to initiate an arbitration request, refer to Section 14 (Dispute Resolution and Arbitration) for guidelines on the process.

16.4. Reporting Copyright Infringements

If you need to report a copyright infringement claim under the Digital Millennium Copyright Act (DMCA), please refer to Section 11 (DMCA Notice) and send your request to:

16.5. Business and Partnership Inquiries

For business collaborations, media inquiries, or partnership opportunities, please reach out to:

Response Time:

DojoWell aims to respond to inquiries within 5-7 business days. Response times may vary based on the nature and complexity of the request.