Help Center

Frequently Asked Questions

Your questions deserve calm answers.

About Dojowell

DojoWell is a neuroscience-based wellness app that helps you build healthy habits, balance brain chemistry, and live with meaning instead of chasing dopamine highs.

Unlike meditation-only or motivation apps, DojoWell combines neuroscience, Viktor Frankl’s logotherapy, and habit-science to guide users through a seven-level meaning journey.

It means DojoWell doesn’t focus on streaks or points—it focuses on purpose, helping you connect daily actions with values that truly matter.

The 7 levels—Gardener → Seeker—represent progressive stages of self-growth, from cultivating awareness to transcending through meaning.

Dojo the Bear is your narrative companion and reflection guide, symbolizing awareness, wisdom, and compassionate discipline.

They’re visual reflections of your brain’s neurotransmitter balance (dopamine, serotonin, oxytocin), showing how habits and emotions shape focus, calm, and connection.

The app integrates behavioral neuroscience—habit loops, neuroplasticity, and reinforcement—to make awareness reshape your chemistry instead of willpower alone.

It’s DojoWell’s model of how craving and control trap modern behavior. The app helps you step outside that loop through awareness and meaning-based habits.

Yes — rooted in behavioral neuroscience, logotherapy, and habit formation research from Frankl, Huberman, and modern psychology.

It means your well-being is anchored in purpose — not streaks, dopamine hits, or comparison. You grow through values, not metrics.

Upcoming features include AR tree visualization, AI-based habit insights, and global Community Garden events.

Subscription & Pricing

Yes. All core features are free forever. Premium access unlocks 540 audio sessions and advanced tracking tools.

DojoWell Premium costs $5.49 monthly, $39.99 annually, or $149.99 lifetime — unlocking 540 audio sessions and advanced insights.

Full access to all audio sessions (MAS, SAS, MMAS, MWAS, MRAS), expanded habit categories, and personalized progress visuals.

Yes. DojoWell offers enterprise plans for organizations seeking meaning-driven employee wellness and stress-balance programs.

You can use DojoWell anonymously for 3 full days — no email, no signup, no credit card required. After 3 days, create a free account to keep your progress, or continue exploring as a guest. The 3-day trial unlocks one fully-free sub-level per main level, so you can walk through all 7 levels at no cost.

Yes. You can cancel anytime from the Subscription page (web) or your Apple/Google account settings (mobile). After cancellation, you keep premium access until the end of your billing period. We never auto-charge after cancellation, and there are no cancellation fees.

Refund handling depends on where you bought your subscription. Web purchases (Paddle) are refundable within 14 days of the transaction — email support@dojowell.com. App Store and Google Play purchases follow each store’s standard refund policy and must be requested through the store directly.

Monthly and yearly plans renew automatically at the end of each cycle so your access stays uninterrupted. You can switch off auto-renewal anytime from the Subscription page or your store account. The Lifetime plan is a one-time payment and does not renew.

Not yet — we currently offer Monthly, Yearly, and Lifetime plans for individuals. We’re evaluating family and student tiers based on demand. For corporate or team licensing, see the corporate wellness question above or write to partnerships@dojowell.com.

App Usages

The app adapts based on your progress, values, and reflection patterns — so the journey feels uniquely yours without forcing questionnaires or cognitive load.

Core features include Habits & Values Tracker, Wellness Tree, Neuro-Orbs, Audio Sessions, Reflections, and the Community Garden for social growth.

They’re narrated journeys blending mindfulness, neuroscience, and Viktor Frankl-inspired meaning work — designed to reshape thinking and reinforce purposeful living.

Instead of simple streaks, habits are linked to values and neurotransmitter balance, turning habit-tracking into a reflection-based learning process.

It’s your living visual of progress — each branch reflects your physical, mental, and social wellness — growing as your daily balance improves.

A virtual shared space where users plant level-based trees, join nearby activities, and exchange supportive comments — bringing growth to life socially.

Yes — most features like Habits, Reflections, and Audio Sessions run offline. Data syncs automatically once you reconnect.

It’s not a clinical tool or medical substitute. It complements therapy by building self-awareness and daily emotional discipline between sessions.

Yes, but the app goes beyond mindfulness by linking every practice to purpose, values, and habitual integration.

Yes — through reflections and orb balance, you observe emotional patterns without judgment, turning feelings into data for growth.

Data & Privacy

Data stays encrypted and private. No ads, no tracking across apps. Only anonymized analytics are used to improve experience and habit insights.

No. DojoWell does not sell, rent, or trade personal data with third parties. We use anonymized usage analytics to improve the product and never share individual mood, journal, or progress data outside the app. Read the full Privacy Policy for the details.

You can delete your account from the Settings screen in the app, which removes your profile, journal entries, and progress within 30 days. You can also email support@dojowell.com from your registered address and we will process the deletion within 7 business days.

Yes. DojoWell complies with GDPR (EU/UK) and CCPA (California) data-protection requirements. You have the right to access, correct, export, and delete your personal data at any time. Email support@dojowell.com to exercise any of these rights.

We collect only what the app needs to work: account email, your level/progress, mood and journal entries you choose to log, and basic usage analytics (which screens you visit, anonymized). Audio sessions are not recorded. We never access your microphone, camera, contacts, or location without an explicit prompt.

Technical Support

Available on iOS and Android, with web access for premium members coming soon.

DojoWell is currently available in English. Additional languages may be added in future updates.

Visit dojowell.com/press-kit or email press@dojowell.com for media assets and collaboration inquiries.

Go to dojowell.com/forgot-password (or use the “Forgot password” link on the sign-in screen). Enter your email and we’ll send a 4-digit code. Enter the code, then set a new password — strong passwords need at least 7 characters with one uppercase, one number, and one symbol.

Most playback issues come down to one of three things: (1) your device is in silent mode — toggle it off; (2) your subscription expired — each main level has one fully-free sub-level, but the others require an active subscription; (3) the audio file hasn’t finished downloading on a slow connection — wait for the download indicator to complete or switch to Wi-Fi. If none of these help, email support@dojowell.com.

On iOS or Android: open the app, go to Subscription, and tap “Restore Purchase.” On the web, sign in with the same email you used to subscribe — your access is tied to your account, not the device. If your purchase still doesn’t restore within a few minutes, send your purchase receipt to support@dojowell.com.

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